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Letter from customer,
Dear Plymouth Trading Post Staff,
I don't know if you remember me, but I'm Connor N. I brought in a first base glove a few weeks ago and you repaired it quickly so I had it ready for the game that night. I just wanted to thank you for doing that. Because that first base mitt is a luxury to have over at first base. It was very nice of you guys to call the manager, and it was very nice for the manager to step away form his yardwork to come and fix it.
Thanks so much!